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Reaching & Engaging Administrative Staff

Posted By Steven Groner, Sunday, April 19, 2015
Updated: Sunday, April 19, 2015

Kaskaskia College is part of the Coleman ECIA Project. In a previous post, we covered Reaching & Engaging Faculty plus the ah-ha discoveries about how to present "what's-in-it-for-me?"or WIIFM. In recent weeks we have tackled the same topic for administrative staffers and non-teaching personnel. We have been concerned that support staff do not look at what they do as entrepreneurial, and question why be entrepreneurial at all? Early in the project we tried to discuss intrapreneurs and obtained modest success, or at least polite listening. In our opinion however when you want to push beyond this polite listening, you must get right back to WIIFM. We see this as key to locating active buy-in and co-creators. So, here is an outline of elements to consider when reaching and engaging administrative staff:

1. What is expected from your staff? (Know where they are coming from & what is important to them)

a. Manage & use resources effectively

b. Assure compliance with rules & regulations

c. Assist faculty in creating a positive & comprehensive learning environment

d. Provide a broad learning experience that meets diverse needs

e. Be a productive and vibrant part of the community

f. Keep track of everything

2. What challenges does staff face? (What makes their jobs challenging & stressful)

a. The pressure to be less place bound (delivery of services convenient to citizens and not necessarly to school)

b. Meet expectations for immediate service

c. Adopt/adapt to changing technology

d. Continuous improvement in efficiency

e. A feeling that everything is "all about the numbers"

f. Creating individualized learning experiences in an efficient manner

g. Coping with generational differences

h. Dealing with budget and staff cuts

Only after engaging, listening and coming to understand the staffers can effective futures be created together. We think that conversations must focus on the individuals, not just the employee. Effectuation can build self confidence and equip individuals or teams to confront challenges faced. Effectuation principles can help illuminate pathways to solutions and help to maximize resources allocated. As in all things, once you respect and understand others, productive synergies can occur.

A summer goal for Kaskaskia College is to have a cross functional, effectual group begin to do "compare & contrast" exercises: "Today we do "X" and in an effectual world we would do _________________." When we achieve this, we will know that we have made great strides with entrepreneurship.

 

 

Tags:  Coleman Foundation  community college  effectuation  entrepreneurial mindset  entrepreneurship  intrapreneur  Kaskaskia College  WIIFM 

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Update on Northeast State Center For Entrepreneurship

Posted By Lynn Anderson, Tuesday, April 07, 2015

We have found a temporary home for the Center For Entrepreneurship!!  The CFE will be sharing space with the Center for Teaching Excellence while we await the construction of the Emerging Technologies Complex on the campus of Northeast State.  The two groups have much in common and we will be able to work together to further the goals of both groups.  While the space is limited, we have enough room to hold meetings and small gatherings.  The Center for Teaching Excellence is houses desktop computers, laptops, iPad's and two printers that are available for use.

On April 21, 2015, Tom Crosby the President of Pal's will conduct a seminar for students, faculty and staff.  Pal's is a regional fast-food provider started by Pal Barger that is a national Malcolm Baldridge Quality Award winner.  Pal's is also the recipient of two Tennessee Excellence Awards.  The seminar will focus on how this local small business developed, implemented and maintains a world-class operation.

Additional seminars/workshops are being discussed.  It is hoped that these will not be limited to the Northeast State campus community, but will be open to the public.  We are exploring connections with local entrepreneurs to lead these gatherings.  We hope to involve other resource groups in these seminars/workshops to reach a broader user base and to make the community aware of the resources available at Northeast State.

Tags:  entrepreneurship  higher education  Malcolm Baldridge Quality Award  Northeast State Community College 

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Let's Talk Effectuation with Sara Whiffen

Posted By Christine Pigsley, Tuesday, March 31, 2015

There's More to Affordable Risk in Higher Ed. 

By: Sara Whiffen, Insights Ignited

Sara.whiffen@insightsignited.com

When we talk about Affordable Risk in the context of our colleges it becomes clear that there are a set of special risks that exist in the organizational context that are unique to higher education. We asked Sara Whiffen, Effectuation consultant to the NACCE Coleman Foundation Grant Community of Practice to share her perspectives on this topic and here are her top 5 special risks.

1.   Bureaucratic risk- How much are you willing to go off plan?

2.   Cultural risk- Is there a lack of universal understanding about effectuation? Are you culturally disassociated- do you feel like the odd man out?

3.   Reputation risk- The risk of being too far out of the norm- swimming upstream.

4.   Failure risk- Being branded as the failure- it is inherent in entrepreneurship, but not so with institutions.

5.   Solopreneur risk- The idea that as the manager of an entrepreneurship program you have the sole responsibility for entrepreneurship- “lone wolf” doesn’t work it requires shared creation.

Do you see this on your campus? Can you think of other affordable risks you see in the organizational environment? Chime in on the effectuation conversation.

Tags:  Coleman Foundation  community college  economic development  effectuation  entrepreneurial mindset  entrepreneurship  higher education  insights ignited  NACCE 

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Let's Talk Effectuation with Sara Whiffen

Posted By Christine Pigsley, Monday, March 23, 2015
Updated: Monday, March 23, 2015

 

What is Affordable Loss?

By: Sara Whiffen, Insights Ignited

sara.whiffen@insightsignited.com 

 

We asked our Coleman ECIA Community of Practice Effectuation Expert Sara Whiffen to weigh in on a good definition of the Affordable Loss principle and how it relates to community colleges as we teach and advise prospective and current entrepreneurs. Here's what Sara had to say.


  • Affordable loss is what you are willing to lose to make the idea successful.
  • What it is not—it is not expected return. It is not a forecasted upside.
  • Most importantly, it is not a desire to lose money.

It’s not saying that you’re going to throw it away or intentionally lose money. Instead, it’s saying that if you have to lose it, it won’t bankrupt you. It’s the recognition that innovation is based on experimentation and failures that lead to successes.


Affordable loss is the safety net in response to “true” uncertainty. Making decisions in the presence of uncertainty is the essence of entrepreneurship – economists tell us this. There is known. Unknown. And Unknowable risk. Affordable loss is how you can venture into the Unknowable territory. To truly be innovative you have to go there. Affordable loss serves as your safety net in this.

 

It sets you up for more options in the future. Entrepreneurship is a marathon, not a sprint. 

 

Stay tuned because in Sara's next blog she will share the perspective of affordable loss as it relates to the intrapreneur within the community college.

Tags:  Coleman Foundation  effectuation  entrepreneurship  Insights Ignited  NACCE 

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Crazy Quilt – Boss by Commitment

Posted By Christine Pigsley, Monday, March 16, 2015

By: Bruce McHenry, Business Faculty, South Mountain Community College, Phoenix, AZ

Email: bruce.mchenry@southmountaincc.edu

As one of the colleges in the Community of Practice for this year’s Entrepreneurial College in Action grant – Powered by the Coleman Foundation – we’re spending a lot of time talking, presenting, and thinking about Effectuation and the Effectual Cycle.  One of our observations: as we build the Crazy Quilt of self-selected co-creators – we are gaining “bosses by commitment”.  In our formal positions on campus, faculty, staff, administrator, etc., we have a role and a responsibility to our bosses in their role.  As faculty, I have a Division Chair, a Dean, a Vice President and a President.  All have formal authority as defined by the lines and boxes on the organization chart. 

By contrast when we meet a co-creator who hears about our Bird in Hand (means) and Affordable Loss (risk) and Goals – when that person commits and self-selects to join our Quilt – we have made them a boss by commitment.  They have no formal authority, but by committing we now have an obligation to them and they have obligation to us.  With a new co-creator our quilt has gained new means and possibly a different risk of loss.  We must evaluate that.  With new means we may have new goals.  Those new goals may mean a loss of autonomy as I’m now moving jointly (I was desperately trying for some pun here about knitting the quilt but fail!) with that new boss, whose commitment makes them one of the Pilots-in-the-Plane. Sounds a touch scary, but in reality very fun!  We’re getting to engage with all sorts of committed folks who are opening up new opportunities for our students and community entrepreneurs.  More good news to come!

Tags:  Coleman Foundation  effectuation  entrepreneurial mindset  entrepreneurship  NACCE  south mountian community college 

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Spotlight on #PHXstartupweek

Posted By Christine Pigsley, Monday, March 02, 2015

By: Jeff Saville, Gateway CEI, Phoenix AZ

Email contact: jeff.saville@ceigateway.com 

 

The end of February saw the spotlight shine bright on the greater Phoenix area and its burgeoning entrepreneurial scene. Phoenix Startup Week, powered by Chase, was a celebration of local startups, their supporters, and our cities. From Scottsdale to Tempe to downtown Phoenix, the week was filled with presentations from some of the best entrepreneurial talent in the community.

 

The Center for Entrepreneurial Innovation was one of the stops during the week as CEI showcased a growing subculture within the ecosystem: medical device startups. In partnership with MedicoVentures and Phoenix Analysis Design & Technologies (PADT), the afternoon featured Bret Larsen of eVisit, Kent Dicks of Alere Connect, and Matthew Likens of Ultera, Inc., offering their perspectives on the growth and commercialization process for med tech companies. The event culminated with tours of PADT “Startup Labs” at CEI, which features 3D printing and design opportunities for entrepreneurs throughout Phoenix – with a particular focus on medical devices. (For more info, read AZ Tech Beat’s recap: http://aztechbeat.com/2015/02/3d-printing-cei-gateway-padt-phxstartupweek)

 

Overall, every startup ecosystem needs defining moments such as these to gain additional support from the general community – particularly the "uninitiated" outsiders – and to generate local and national exposure for its entrepreneurial initiatives. For at least one week, greater Phoenix incubators, accelerators, co-working spaces, support organizations, corporate partners, and of course entrepreneurs consciously abstained from “operation in isolation” and joined forces to share their stories and learn about one another’s efforts. And we certainly consider Phoenix Startup Week a huge success as a result.

 

To reference Phoenix Mayor Greg Stanton’s tweet on the week: “Nearly [2000] registered, [we are] ready to energize our entrepreneurial ecosystem.”


Here’s to doing it all over again next year!

Tags:  community college  economic development  effectuation  entrepreneurial mindset  entrepreneurship  Gateway CEI  Maricopa Corporate College  NACCE 

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Let's Talk Effectuation with Sara Whiffen

Posted By Christine Pigsley, Thursday, February 26, 2015

The numbers behind Effectuation- How do we show progress in the Entrepreneurial College?

By: Sara Whiffen, Insights Ignited

Email: sara.whiffen@insightsignited.com

 

Consider evaluating your effectual activities in three primary buckets:

    1. Actions  -- Things I did
    2. Activities – How others got involved
    3. Impact – What the outcomes were

Use Qualitative Tracking:

Marketing as a discipline has faced similar challenges (Brand awareness, Customer loyalty, Customer Relationships).

 

What can we learn from them? 

1.     Process:  Define; Measure; Report; Refine

2.     What’s the effectual equivalent of Customer Relationships, Stakeholders, Presales?·      

 

Are there other ideas?  Try tracking mindset change

 

Try framing Qualitative Measurement using the 5 Principles of Effectuation:

1.     Bird in Hand- Did you discover / use any previously slack assets?  Identify things borrowed / recycled rather than purchased.

2.     Affordable Loss- How did you manage to a minimal investment until you saw the idea take root? 

3.     Crazy Quilt- What actions have you taken to nurture co-creative relationships? What ways did you foster for people to create connections? How was a diverse population exposed to your process, so as to increase resources and co-creation opportunities?  What did your stakeholders bring to the project?  Have you made any new relationships?  Engaged any new stakeholders?  Who and what do they bring to the project? 

4.     Lemonade- What did you put in place to remain flexible and take advantage of opportunities as they arise? Did you make any changes to the plan based on new information / partners / resources? 

5.     Pilot in Plane-  What positive externalities did you receive from this worldview? Are people on your team thinking effectually?  Do they feel more confident /optimistic / more in control?   

 

Let’s not forget the Quantitative tracking:

1.     Bird in Hand-  How were costs reduced by using existing resources? 

2.     Affordable Loss-  Manage to a “spending” or “investment” budget of no more than…$x. 

3.     Crazy Quilt-   Stakeholders – how many are participating?  Are any of these new to your group?  Note:  This is not about getting the most.  But about growing awareness of the co-creation principle through consideration.  How many stakeholders invested more this time than previously? How many stakeholders brought new voices to the table? Percentage increase in number of stakeholders. Number of new areas entered with partners.  Number of students engaged.  Number of community members engaged.

4.     Lemonade-  Dollars saved due to unanticipated acts.  Positive outcomes due to unanticipated acts

5.     Pilot in Plane-  Percentage of time you / your team spend “effectuating”.  Percentage decrease in costs to experiment. Percentage of new ideas tried.  Number of failures (If you’re not failing, you’re not trying – and you’re not learning). Percentage of people impacted / reached by the new idea (remember to define “impacted” at beginning of project). Use these to set a baseline and then look for changes over time.  

 

We Measure and Track- But then what? 

1.     Publicize·      

  • Integrate with existing reporting.  
  • Create a separate effectual dashboard or highlights report.
  • Tell your stories.

2.     Recognize

  • See successes – reward them
  • Acknowledge failures – learn from them

3.     Reorganize

  • Resistance?  Bring the discussion to what you’re really trying to accomplish and allow the input to shape future iterations.    

 

Tags:  Coleman Foundation  community college  effectuation  entrepreneurial mindset  entrepreneurship  insights ignited  NACCE 

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Eastern WV Community & Technical College Gets the Whole Community Speaking Effectuation

Posted By Christine Pigsley, Monday, February 23, 2015

Opportunities for Business Startups Available in Wardensville by Jean Flanagan

Reprint Courtesy of the Moorefield Examiner Newspaper, Moorefield WV February 4, 2015

As community colleges and NACCE members we talk about Effectuation (the Entrepreneurial Method) frequently, but Entrepreneur in Residence Joe Kapp & Eastern WV CTC President Chuck Terrell are taking it to the streets of their community and making it part of the local vocabulary on entrepreneurship and small business. Check out this great front page article from their local newspaper. This is definitely "Entrepreneurship in Action". 

For more information contact Joe Kapp at Joseph.Kapp@easternwv.edu


 Attached Files:

Tags:  Coleman Foundation  community college  Eastern West Virginia Community and Technical Coll  economic development  effectuation  entrepreneurial mindset  entrepreneurship  NACCE 

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Don't Forget Adult Education & GED Students

Posted By Steven Groner, Wednesday, February 18, 2015
Updated: Friday, February 20, 2015

When the Kaskaskia College Entrepreneurial Team started quizzing Deans and Department Heads about where Effectuation can have a large impact, Adult Education and the GED Program jumped out to us as an un-realized audience. The people in these programs are street-smart and creative, where effectuation techniques often help them survive.

I am reminded of a story that I believe Patrick Henry CC relayed- a used car came into their possession, was fixed up by their auto-tech program and then went into service as a service car for students... Effectuation techniques for sure.

Tags:  effectuation  entrepreneurial mindset  entrepreneurship  Kaskaskia College 

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Let's Talk Effectuation with Sara Whiffen

Posted By Christine Pigsley, Sunday, February 08, 2015

We invite you to share in a conversation with Sara Whiffen, Effectuation expert and the Coleman Foundation Entrepreneurial Colleges in Action grantees on a question that many of us deal with on our campuses every day. 

Which metrics or measurements do you think best capture the mindset of effectuation -- and why?

Please comment on this posting with your thoughts, ideas, and questions.

Tags:  Coleman Foundation  community college  effectuation  entrepreneurial mindset  entrepreneurship  NACCE 

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