MACC Assists Joplin Business Owners
Wednesday, September 21, 2011
Posted by: Michael Chunyk
Editor’s note: In view of all the
disasters that have struck various parts of the country this summer, we wanted
to share this story of how one community college reached out to help small
businesses in the wake of one such disaster, the tornado in Joplin, Missouri.
If your community is struggling to recover from tropical storms Irene or Lee,
massive wild fires, or any of the other disasters, this is a model you might
have watched the devastation following the May 22 tornado in Joplin. Thousands
have caravanned to southern Missouri to sift through piles of debris that
represented the lives and businesses of Joplin residents. Still others have
come to help rebuild the homes, stores, schools and offices that literally no
longer exist. Some have traveled to offer more specialized aid.
On August 1, Danny Lobina, the Small Business and Technology Development
Center (SBTDC) Director at Moberly Area Community College’s Entrepreneurship
and Business Development Center (EBDC) traveled with EBDC Business and Industry
Specialist Kimberly Erwin to Joplin to counsel Joplin business owners on what
to do to rebuild their lives and livelihoods. They saw first-hand the
massive devastation and destruction while they toured Joplin’s business and
residential areas. The path of the tornado was one mile wide and six miles long
and destroyed over 8,000 businesses and homes.
"It was a life-changing experience viewing the breadth of the
destruction first-hand and realizing that every business in its path was
altered in some way, whether physically or economically,” explained Lobina.
"Looking out over the vast devastation that was once a thriving
part of Joplin was surreal and eerie,” said Erwin.
Lobina and Erwin set up shop in the Joplin Chamber of Commerce Joseph
Newman Innovation Center, where the Small Business Association (SBA) Business
Recovery Center is housed. Over the course of three days, they counseled eight
business clients who lost everything in the tornado. They
contacted and scheduled future appointments for over 30 individuals that lost
their businesses. They followed up with others who wanted to propose a new
business idea they had brainstormed in the rush to rebuild Joplin. They passed
on all of the information that they learned from each client and assured them
that a local SBTDC counselor would contact them to make sure their needs were
Tragically, some of the clients did not have their
businesses insured so they literally lost everything. One such
client was the owner of Take Away Café. He sat across the
plastic folding table from Lobina and Erwin explaining his dilemma. As he
spoke, still in shock from his loss, his hands shook uncontrollably. The
insurance on his small restaurant was too expensive to maintain and so he’d
dropped it. His restaurant was leveled and the SBA had just turned him down for
their Business Recovery Loan. Lobina and Erwin offered all of the advice they
could and walked him through applying for the Department of Economic
Development’s Disaster Relief Loan.
"It’s difficult to give people advice on how to rebuild their
businesses when I know that they have lost everything including all of their
assets,” said Lobina. "Many of the
people we counseled did not have proper business insurance, making it nearly
impossible for them to rebuild or qualify for a disaster relief loan.”
They counseled an owner of a digital media company that did not
have physical damage, but lost 90% of his sales volume due to the tornado
devastating the market. They counseled an entrepreneur that wanted to start a
solar panel manufacturing and sales business in the midst of the destruction.
They answered phones and fielded questions and completed forms. And they were
sometimes painfully honest with clients who had no way of rebuilding their
former life. In midst of it all, they were surprised at the level of care and
concern these Joplin folks had for their neighbors.
"I wish the citizens of Joplin all the best and hope that their
recovery effort continues to progress. I
will never forget the experience of helping those clients who were in desperate
need of sound business advice. It was an
honor to lend them a helping hand,” said Lobina.