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Membership Coordinator

The Membership Coordinator supports the work of the Membership Department, the Diversity, Equity, Inclusion & Belonging initiative, and the basic office management needs of NACCE headquarters in Cary, NC.  This is an entry-level position with opportunity for advancement based on performance. Most of the work of this 40-hour-a-week position will be performed on-site.  However, some scheduling and work location flexibility is possible.  Some overnight travel may also be required.


Organization
Founded in 2002, the National Association for Community College Entrepreneurship is a 501(c)3 educational association that provides leadership and sustainable scalable resources to provide entrepreneurial thinking and action in one of the largest entrepreneurial ecosystems in North America.

Major Responsibilities

  • Membership database management for all 1,200 community colleges and up to 100 HBCUs in the US and Canada
  • Assist the events team in tracking member engagement in virtual and in-person events
  • Online and telephone market and membership research
  • Member onboarding.
  • Monitor general information email accounts
  • Manage member help desk requests
  • Assist in the roll-out and communication of programs and initiatives
  • Assist in gathering content for the quarterly journal
  • Assemble packets and kits for activities and events
  • Manage bulk mailings in support of activities and events
  • Maintain office supplies and inventory
  • Receive packages

Key Performance Indicators

  • Consistent and timely association management system updates and data entry
  • Thorough onboarding of new members.
  • High level of responsiveness to member inquiries and questions.
  • Efficient support of events and activities.
  • Time management and task prioritization that supports project goals and deadlines.

The successful candidate will

  • Have good written and verbal skills,
  • Be highly organized and customer-service-focused.
  • Feel comfortable in a fast-paced, dynamic environment. 
  • Be proficient on the Microsoft Office Suite, Google tools. 
  • Be able to learn other tools like NOVI AMS, Dropbox, ClickUp, and others are required

Please see our current job opportunities here.


If you are a NACCE member and would like to advertise a job opportunity at your college, please email info@nacce.com.