Cancellation Policy

NACCE Annual Conference

  • Refunds for registration fees will be given for cancellations received in writing by Friday, September 6, 2019. 
  • Refunds will be processed after the conference minus a $125 administrative fee per registrant. 
  • Please note that no refunds will be issued for pre-conferences or tours or for cancellations received after September 6, 2019. 
  • Attendee substitutions can be made at any time. 
  • Cancellation or substitution requests can be made by emailing Amy Bouvier. For questions about cancellation policies and refunds, please contact us at (413) 306-3131. 
  • Registration and attendance at, or participation in NACCE's annual conference, constitutes an agreement by the registrant to the use and distribution of the registrant or attendees' image or voice in photographs, videotapes, electronic reproductions and audiotapes of such such events and activities by NACCE.

NACCE Institute

  • No refunds will be given for NACCE Institute courses.     
  • Substitution requests can be made by emailing Amy Bouvier. For questions about cancellation policies and refunds, please contact us at (413) 306-3131. Substitutions received after the start of the class will not be possible.
  • If you are unable to participate in this course once you have paid for it, you may take the course the next time it is offered with no penalty. 

make/SHIFT, the Makerspace Ecosystem Summit

  • Refunds for registration fees will be given for cancellations received in writing by Wednesday, March 27, 2019. 
  • Refunds will be processed after the event minus a $75 administrative fee per registrant. 
  • Please note that no refunds will be issued for pre-conference sessions or for cancellations received after March 27, 2019. 
  • Attendee substitutions can be made at any time. 
  • Cancellation or substitution requests can be made by emailing Amy Bouvier. For questions about cancellation policies and refunds, please contact us at (413) 306-3131. 
  • Registration and attendance at, or participation in make/SHIFT, constitutes an agreement by the registrant to the use and distribution of the registrant or attendees' image or voice in photographs, videotapes, electronic reproductions and audiotapes of such such events and activities by NACCE.

Other Events

  • All other events have specific cancellation and refund policies. For questions about cancellation policies and refunds, please contact us at (413) 306-3131.